ESS, Inc. can provide complete repair service for all of the systems we have manufactured and sold since 1987. If you would like a system repaired, please contact the customer service department for a return authorization (RA). Please provide a description of the problem with your inquiry. There is a flat rate charge of $150.00 for testing and diagnosis to determine the cause of the failure and the labor & materials required for the repair. If additional labor or material is required to complete the repair a detailed estimate will be provided for approval before any additional repair work is carried out.
Key Benefits of ESS Factory Repair Service
- Fast turn around
- Cost effective
- The most extensive product knowledge
As the original equipment designer & manufacturer, ESS, Inc. has the most qualified personnel and facility to diagnose, repair & test your system. We have on hand all of the experience, specialized tools, instruments, equipment, supplies & parts required to quickly & efficiently determine the failure, understand what caused the system to fail and what the best course of action is to repair your system.
ESS, Inc. can expertly diagnose the failure and its cause
ESS, Inc. will repair your system to original or better specifications with genuine factory parts
ESS, Inc. will functionally test your repaired system to make sure it meets or exceeds the original design performance